ShiftNote Blog

Ideas and tools to keep your shift from hitting the fan

Your Wait Staff is your Sales Team: Reward Performance!

January 24, 2017 by Matt Thompson.

Your wait staff is an integral part of your restaurant’s success. This goes beyond managing tables and providing excellent customer service, although those two actions are vital to leaving a positive lasting impression on your patrons. Your wait staff also acts as your

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Improving Sales Performance - Be Kind and Get Paid

January 17, 2017 by Matt Thompson.

There are many things you can do to help in improving sales performance for your restaurant. You can try the age old tactics of offering happy hour drinks and appetizers during slower times. You can invest in marketing or restaurant and menu redesign. You can

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How Customer Service Skills & Goodwill Drive Sales

January 10, 2017 by Larry Struckman.

In food service, the mindset is that you spend hours of of training your employees year after year on customer service skills. This time of year is perfect to showcase your team’s excellent customer service skills. When you utilize your employee training to provide

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Employee Scheduling Software Tips From Industry Vets

January 2, 2017 by Larry Struckman.

Restaurant scheduling can quickly become a nightmare trying to balance employee’s personal schedules and the restaurants needs. While the task of employee scheduling can become daunting quick, you can focus on the things you can control. With these employee

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How to Change Organizational Behavior in Your Workplace

December 26, 2016 by Larry Struckman.

What is the key to business success? Is it having a great product? Controlling your expenses? Profit and loss management? Scheduling the right people at the right time? While your products and/or services matter, the real key to success – in any industry –

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Preparing Your Restaurant for New Years Eve

December 19, 2016 by Matt Thompson.

Everyone wants to find the perfect place to celebrate New Years Eve. Since not everyone can fly to New York City to watch the ball drop in Times Square, you can offer an awesome way to kick off the New Year in your restaurant. To make sure you throw the biggest

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Staff Scheduling for the Holidays

December 13, 2016 by Matt Thompson.

For restaurants, the holidays are your best marketing opportunity. The focus during the holiday season for your restaurant is, of course, capturing sales. You may think this is cut and dry marketing, but your employees are the biggest part of growing your sales during the season. When you

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The Importance of Sales Forecasting Methods

December 1, 2016 by Matt Thompson.

Wouldn’t it be wonderful if you could have a crystal ball into your restaurant's future to see the sales that will come in? Think of all the planning you could accomplish - you would know how much staff to schedule, how much inventory to have in stock, and what you

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Stretch Holiday Classics With 2016 Flavor Trends

November 14, 2016 by Matt Thompson.

It is officially the holiday season which means your restaurant is in full swing preparing for increased traffic and planning ways to beat out the competition. Everyone is searching for the perfect restaurant to host their work party, friend get-togethers, and out-

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Sell the SIZZLE, Not the Steak: Increase Restaurant Sales

November 3, 2016 by Matt Thompson.

You have probably heard the saying “Sell the Sizzle, Not the Steak.” This essentially means you should be selling the benefits of your product instead of the features, or selling people what they want as opposed to what they need. Anyway you say it, this phrase

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