ShiftNote Blog

Ideas and tools to keep your shift from hitting the fan

Your Wait Staff is your Sales Team: Reward Performance!

January 24, 2017 by Matt Thompson.

Your wait staff is an integral part of your restaurant’s success. This goes beyond managing tables and providing excellent customer service, although those two actions are vital to leaving a positive lasting impression on your patrons. Your wait staff also acts as your

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Improving Sales Performance - Be Kind and Get Paid

January 17, 2017 by Matt Thompson.

There are many things you can do to help in improving sales performance for your restaurant. You can try the age old tactics of offering happy hour drinks and appetizers during slower times. You can invest in marketing or restaurant and menu redesign. You can

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Employee Scheduling Software Tips From Industry Vets

January 2, 2017 by Larry Struckman.

Restaurant scheduling can quickly become a nightmare trying to balance employee’s personal schedules and the restaurants needs. While the task of employee scheduling can become daunting quick, you can focus on the things you can control. With these employee

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How to Change Organizational Behavior in Your Workplace

December 26, 2016 by Larry Struckman.

What is the key to business success? Is it having a great product? Controlling your expenses? Profit and loss management? Scheduling the right people at the right time? While your products and/or services matter, the real key to success – in any industry –

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Scheduling Secrets Revealed - 5 Secrets to Success

October 4, 2016 by Matt Thompson.

Losing focus on different parts of your establishment is easy when you are busy with managerial duties. It may seem easier to quickly fill out a schedule last minute and send it out to employees without doing much research on staffing needs or employee availability, but

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Birds of a Feather - 4 Restaurant Recruitment Strategies

September 13, 2016 by Matt Thompson.

The perception of indifference from employees is the number one reason why a person will never do business with a company again. In a restaurant where a customer spends all of their time interacting with employees, this impression can make or break your business.

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The ABC’s of Easier Employee Scheduling with Technology

July 16, 2016 by Matt Thompson.

One of the most dreaded part of management is dealing with employee scheduling. Whether you have five employees or 50, trying to manage and organize everyone’s availability into a working schedule is a daunting and never ending task. Luckily, the process does not have to

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Building a Sales Driven Culture

June 16, 2016 by Matt Thompson.

One of the most difficult industries to work in is the restaurant world. From the precise timing of ingredient quantity purchases to keeping the customer experience strong with superior service, managing a restaurant requires a well-oiled machine approach. A fundamental way

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School's Out for Summer! Staff Scheduling Changes

May 20, 2016 by Matt Thompson.

Summer feeling is in the air! Everyone is breaking out their flip-flops and exchanging plans for summer vacations. With all this excitement in the air, you may already be getting time off requests from your waitstaff. Likewise, you are seeing a flood of former employees and new

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Patio Season Is Drinking Season! Preparing for a Successful Patio Season

May 4, 2016 by Matt Thompson.

St. Patrick’s Day has come and gone and the beer-filled holiday is unofficially known as the kickoff day for patio season for restaurants. There is no doubt your patio was up and running for the holiday, but you want to make sure you are prepared for the flow of people who want to

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