ShiftNote Blog

Ideas and tools to keep your shift from hitting the fan

Improving Sales Performance - Be Kind and Get Paid

January 17, 2017 by Matt Thompson.

There are many things you can do to help in improving sales performance for your restaurant. You can try the age old tactics of offering happy hour drinks and appetizers during slower times. You can invest in marketing or restaurant and menu redesign. You can

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How Customer Service Skills & Goodwill Drive Sales

January 10, 2017 by Larry Struckman.

In food service, the mindset is that you spend hours of of training your employees year after year on customer service skills. This time of year is perfect to showcase your team’s excellent customer service skills. When you utilize your employee training to provide

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Staff Scheduling for the Holidays

December 13, 2016 by Matt Thompson.

For restaurants, the holidays are your best marketing opportunity. The focus during the holiday season for your restaurant is, of course, capturing sales. You may think this is cut and dry marketing, but your employees are the biggest part of growing your sales during the season. When you

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The Importance of Sales Forecasting Methods

December 1, 2016 by Matt Thompson.

Wouldn’t it be wonderful if you could have a crystal ball into your restaurant's future to see the sales that will come in? Think of all the planning you could accomplish - you would know how much staff to schedule, how much inventory to have in stock, and what you

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Sell the SIZZLE, Not the Steak: Increase Restaurant Sales

November 3, 2016 by Matt Thompson.

You have probably heard the saying “Sell the Sizzle, Not the Steak.” This essentially means you should be selling the benefits of your product instead of the features, or selling people what they want as opposed to what they need. Anyway you say it, this phrase

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How to Use Halloween to See Spookily-Good Restaurant Sales

October 18, 2016 by Matt Thompson.

Halloween is one of the most fun holidays throughout the year. People are looking for the best place to go where they can dress up, spend time with friends, and enjoy great drinks and eats. When you celebrate Halloween as a restaurant, you can take advantage of an

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Scheduling Secrets Revealed - 5 Secrets to Success

October 4, 2016 by Matt Thompson.

Losing focus on different parts of your establishment is easy when you are busy with managerial duties. It may seem easier to quickly fill out a schedule last minute and send it out to employees without doing much research on staffing needs or employee availability, but

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Birds of a Feather - 4 Restaurant Recruitment Strategies

September 13, 2016 by Matt Thompson.

The perception of indifference from employees is the number one reason why a person will never do business with a company again. In a restaurant where a customer spends all of their time interacting with employees, this impression can make or break your business.

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Another Round of New Features Added to Our Scheduling Software

June 13, 2013 by Matt Thompson.

As we continue our mission to make the best scheduling software available, we've added a handful of new features that will make your life much easier! We will continue to release new features as fast as we can build them, and always welcome your thoughts and ideas on how we

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New Feature - Setting Overtime to Manage the Risk of Pay or Play Penalties

May 13, 2013 by Matt Thompson.

We've added a new feature to the ShiftNote employee scheduling tool which will help managers to set overtime to manage the risk of Pay or Play Penalties. Currently managers could select from 40 or 50 hours worked in a week to be considered overtime, but we have added an

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