ShiftNote Blog

Ideas and tools to keep your shift from hitting the fan

Staff Scheduling for the Holidays

December 13, 2016 by Matt Thompson.

For restaurants, the holidays are your best marketing opportunity. The focus during the holiday season for your restaurant is, of course, capturing sales. You may think this is cut and dry marketing, but your employees are the biggest part of growing your sales during the season. When you

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The Importance of Sales Forecasting Methods

December 1, 2016 by Matt Thompson.

Wouldn’t it be wonderful if you could have a crystal ball into your restaurant's future to see the sales that will come in? Think of all the planning you could accomplish - you would know how much staff to schedule, how much inventory to have in stock, and what you

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Scheduling Secrets Revealed - 5 Secrets to Success

October 4, 2016 by Matt Thompson.

Losing focus on different parts of your establishment is easy when you are busy with managerial duties. It may seem easier to quickly fill out a schedule last minute and send it out to employees without doing much research on staffing needs or employee availability, but

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Birds of a Feather - 4 Restaurant Recruitment Strategies

September 13, 2016 by Matt Thompson.

The perception of indifference from employees is the number one reason why a person will never do business with a company again. In a restaurant where a customer spends all of their time interacting with employees, this impression can make or break your business.

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Building a Sales Driven Culture

June 16, 2016 by Matt Thompson.

One of the most difficult industries to work in is the restaurant world. From the precise timing of ingredient quantity purchases to keeping the customer experience strong with superior service, managing a restaurant requires a well-oiled machine approach. A fundamental way

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3 tips for Working With a Skeleton Crew During Spring Break Requests Off

March 2, 2016 by Matt Thompson.

It’s that time of year again for college students and other 20 year olds to flock to the beach for a spring break getaway. While the vacation of partying and letting loose is a blast for your younger wait staff, dealing with a skeleton crew during the popular spring break period can quickly

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Dealing with Minimum Wage Increases

February 24, 2016 by Matt Thompson.

Small business owners have a lot of challenges to overcome. In the recent years, healthcare changes have thrown many small businesses for a loop, causing them to set aside more cash flow to pay for the expense. Now minimum wage increases are the next big challenge that

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Get Your Shift Together: How Miscommunication Is Killing Your Restaurant's Profits

January 7, 2016 by Matt Thompson.

Great communication is the cornerstone of any successful business, especially for restaurants. With that many employees and shifts moving through the restaurant, communication often falls through the cracks. Yet shift-to-shift communication is an incredibly valuable key to success.

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Achieve World Class Communication, Like the World Champion Kansas City Royals

November 8, 2015 by Matt Thompson.

ShiftNote’s headquarters are located in the Kansas City metro, so you can imagine how insane the home office has been with the Royals winning the World Series! The Royals win is changing how baseball is played and a lot of that is due to the outstanding communication the team has.

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