ShiftNote Blog

Ideas and tools to keep your shift from hitting the fan

Larry Struckman

Passionate about setting up systems and procedures that assure success, training, consulting, growing sales, strategic planning, creating "raving fan" customer service and just about anything related to food service. 25+ years in food and sales as well as growing hundreds of concepts with different operators (I have seen them all). I enjoy cooking, computer software, Taekwondo and spending time with my family. We started ShiftNote in 2007 to help organizations like yours create a better platform for shift-to-shift communication across their organization. Our purpose is to serve you with the best online digital logbook and employee scheduling software on the market so you can spend more time focusing on growing your business.
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Recent Posts

How To Reduce Your Restaurant Employee Turnover

March 14, 2018 by Larry Struckman.

Did you know... the average voluntary employee turnover rate is 12.8% for all industries, while involuntary turnover rate is 17.8%, according to Compensation Force? Employee turnover is on the rise, and it has a huge impact on your business financially and emotionally.

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New Hire Tips for Younger Workers - How to Spot and Treat Them

February 13, 2018 by Larry Struckman.

By internet research counts, 75,000,000 millennials are joining the workforce.  In 2017 this group may have become the majority of your workforce. Young workers are a new breed of employees that managers in any industry frankly don’t quite know how to identify, manage, and communicate to. It’s a

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Simple Menu Changes to Capture More Lent Sales

January 31, 2018 by Larry Struckman.

The Lenten holiday can be a tough menu month for restaurants. There are many food limitations for those who observe this holiday and some may be frustrated with the lack of menu items for them to choose from when dining out. But there is a reason to love this holiday (and not just because it is the same day as Valentine’s Day!) - it is a great

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Bringing Thanksgiving Menu Nostalgia to Your Operation

November 16, 2017 by Larry Struckman.

Unlike other holidays throughout the year, Thanksgiving is all about the food. Each person has their own idea of Thanksgiving menu staples that must be included on their plate every year. From stuffing to cranberry sauce, without certain dishes it would simply not "feel" like Thanksgiving! Even if

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How to Write a Business Plan

October 18, 2017 by Larry Struckman.

Many people dream of owning their own business one day. To turn your dream into reality you’ll have to write a business plan. This is a lot less fun than daydreaming about your flourishing business, but it is a necessity.

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Exciting Food Trends

October 11, 2017 by Larry Struckman.

One of the best ways to create buzz about your restaurant and draw people through your doors is with your menu. When you have delicious and creative dishes that patrons cannot find anywhere else, people will remember and spread the word. It is not easy to

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Manager Notes 101: How To Effectively Log Notes for a More Productive Organization

September 27, 2017 by Larry Struckman.

Manager notes allow owners and managers to document and communicate critical information pertaining to day-to-day or the long-term. Thankfully, cloud-based technologies like ShiftNote’s logbook allows you to avoid writing multiple Post-its to

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5 Ways to Create More Employee Engagement in the Workplace

August 30, 2017 by Larry Struckman.

Have you heard of the fable of the chicken and the pig?

When cooking a dish made of ham and eggs, the pig provides the ham -- which requires his sacrifice. The chicken provides the eggs, which are not difficult to produce. Thus the pig is really committed

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Tips For Opening A Restaurant

July 19, 2017 by Larry Struckman.

Whether you are in the restaurant industry or not, you might dream of opening a restaurant. But before you open the establishment’s doors, there are many details you need to consider. Luckily, we’re in the business of helping guide restaurants and hospitality

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The Ultimate Restaurant Training Sales Growth Guide (Part 2)

July 12, 2017 by Larry Struckman.

If you’ve read our previous posts The Ultimate Guide Part 1, you probably know that sales is the one thing that fixes everything.  Part 2 of this guide focuses on how to grow your sales and the strategies behind selling that are easy to master.

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The Ultimate Restaurant Training Sales Growth Guide (Part 1)

June 28, 2017 by Larry Struckman.

If you’ve read our previous posts from ShiftNote, you probably know that we are the go-to for all things restaurant management. Whether it’s maintaining an efficient staff, recruiting the right team, implementing an effective system for managing shifts, innovating

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Farm To Table Restaurant Trend - Is It Right For You?

June 21, 2017 by Larry Struckman.

The restaurant industry has experienced many dish and flavor trends throughout the decades. Some stick and some don’t, but staying ahead of the trends and betting on what will work can make your restaurant a leader in the market. One popular trend is the

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Social Selling: How To Make More Money With Your Customers By Catering To Their Personalities

May 30, 2017 by Larry Struckman.

In the front lines of a restaurant, your #1 focus is your customer and creating a memorable dining experience for them at your establishment. You have the ability to create deeper, even more memorable experiences if you understand who your customer is as a person, and how they are best communicated to. Mastering this "Art Of Hospitality" will ultimately get them to buy more from you

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Managing Employees With Accountability In The Workplace

May 9, 2017 by Larry Struckman.

Management is not an easy task. Each management style has its own pros and cons, but each employee also has their own preferred way of being managed. Often this can create issues in communication when managing employees and having

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The Importance of Passion in the Workplace

April 11, 2017 by Larry Struckman.

Employees are the backbone of any business, but particularly in the hospitality industry. Well-trained, passionate employees can make or break your business. Unlike hard skills, like how to use a POS system, soft skills like passion cannot be taught.

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How to Start a Food Truck Business

March 28, 2017 by Larry Struckman.

Many hospitality workers dream of owning their own business one day. Or maybe you already do, but you want to try out something different on the side. You might have been in a kitchen for years following someone else’s direction, or maybe you want to

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Food and Drink - A History of St. Patrick's Day Traditions

March 14, 2017 by Larry Struckman.

Of the many holidays throughout the year where food and drink are part of the traditions, St. Patrick's Day provides a great opportunity for people to go out and celebrate with green everything - from clothes to beer to food. As St. Patrick's Day falls on a Saturday this year, there is no

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7 Ways On How To Deal With Drunk Customers

March 7, 2017 by Larry Struckman.

Restaurants and bars are mainstays for having a good time, especially during holidays like St. Patrick's Day. You may know St. Patrick's Day is one of the biggest "Party Holidays" of the year, aside from New Year's Eve.

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3 Ways to Attract Patrons to Your Restaurant During Lent

February 21, 2017 by Larry Struckman.

There are a few times throughout the year where people alter their eating habits to include certain foods. Summertime requires more picnic-like foods such as potato salad or hamburgers. For Thanksgiving, people are seeking more turkey and cranberry

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8-Hour Shift Schedules: Pros, Cons, and Opportunities for Your Business

February 7, 2017 by Larry Struckman.

Are you operating a nearly non-stop business? This is quite the undertaking -- demanding excellent leadership, foresight, and planning from management, as well as commitment, dedication, and flexibility

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5 Things Hospitality Management Can Do To Drive Innovation

January 31, 2017 by Larry Struckman.

We’ve all watched the show “Restaurant Impossible”. In case you’ve missed it, the show is centered on celebrity chef Robert Irvine who helps restore failing American restaurants. He assess the problems within the targeted restaurant, then creates a plan to bring the

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How Customer Service Skills & Goodwill Drive Sales

January 10, 2017 by Larry Struckman.

In food service, the mindset is that you spend hours of of training your employees year after year on customer service skills. This time of year is perfect to showcase your team’s excellent customer service skills. When you utilize your employee training to provide

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How to Change Organizational Behavior in Your Workplace

December 26, 2016 by Larry Struckman.

What is the key to business success? Is it having a great product? Controlling your expenses? Profit and loss management? Scheduling the right people at the right time? While your products and/or services matter, the real key to success – in any industry –

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