Social Selling: How To Make More Money With Your Customers By Catering To Their Personalities
In the front lines of a restaurant, your #1 focus is your customer and creating a memorable dining experience for them at your establishment. You have the ability to create deeper, even more memorable experiences if you understand who your customer is as a person, and how they are best communicated to. Mastering this "Art Of Hospitality" will ultimately get them to buy more from you
Continue Reading »The Five-Minute Guide to Boost Your Business With Online Reviews
While back-of-the-house operations like employee shift scheduling are key to success, equally important are your restaurant marketing strategies.
Continue Reading »5 Online Restaurant Marketing Ideas To Drive Tons Of Foot Traffic
It’s always a good time to freshen your promotional strategy, especially as only 50% of restaurant and hospitality businesses survive within the first five years. While it’s certainly possible to overcome this scary statistic, owning and operating a business does
Continue Reading »Managing Employees With Accountability In The Workplace
Management is not an easy task. Each management style has its own pros and cons, but each employee also has their own preferred way of being managed. Often this can create issues in communication when managing employees and having
Continue Reading »5 Profitable Tips For A Successful Mother's Day
Mother’s Day was first celebrated in America in 1908, and it was commercialized soon after with cards, gifts and taking Mom out to eat. Though the spirit of this holiday is to honor our Mothers and Grandmothers alike for their selfless sacrifices and unconditional
Continue Reading »Does Your Restaurant Have A Slow Sales Problem or Symptom?
Here is the deal - often restaurants blame problems they are having on slow sales without looking at the reason behind the dip in profit. Some restaurant owners even resolve themselves to believing that their restaurant just has an ongoing sales problem, blaming the
Continue Reading »Improve Shift Planning Through Restaurant Staff Training
Training is one of the most important things you can do as a restaurant manager to make your team more successful, therefore seeing more sales. Many managers have their initial training programs and only hold team meetings sporadically to continue
Continue Reading »The Importance of Passion in the Workplace
Employees are the backbone of any business, but particularly in the hospitality industry. Well-trained, passionate employees can make or break your business. Unlike hard skills, like how to use a POS system, soft skills like passion cannot be taught.
Continue Reading »How to Start a Food Truck Business
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Many hospitality workers dream of owning their own business one day. Or maybe you already do, but you want to try out something different on the side. You might have been in a kitchen for years following someone else’s direction, or maybe you want to
Continue Reading »How Forecasting and Big Data is Powerful for Your Hospitality Business
It should come as no surprise that labor is an integral part of hospitality. After all, the only thing keeping a prospective customer from ordering online from any number of competitors is the hospitality your employees can convey. Which makes it all the
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