ShiftNote Blog

Ideas and tools to keep your shift from hitting the fan

7 Restaurant Industry Experts to Follow on Twitter

July 15, 2013 by Matt Thompson.

Need some inspiration or new ideas? Or want to keep up with what's going on in the industry? These 7 restaurant industry experts are thought leaders and power Twitter users, and thus worthy of a follow. Whether you're a restaurant owner, looking to open a restaurant, or just want to know what's going on in the industry, these guys and gals have it going on.

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Access Permissions on Calendar & Daily Log Categories and Stat Sections

July 11, 2013 by Matt Thompson.

Do you have content in your ShiftNote account that you only want certain users to see? After many requests from existing ShiftNote customers, we have implemented a way to hide certain content areas in ShiftNote for specific users. Before the enhancement, all ShiftNote

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The History of Tipping

July 1, 2013 by Matt Thompson.

After a brief discussion on the origin of the word "tip," I was instantly curious as to how and when the process of leaving a tip began. And so I put together an infographic on the history of tipping. Enjoy!

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Day View, New Template Design, and Auto Scheduling Enhancements Added

June 27, 2013 by Matt Thompson.

Three big enhancements were added to the ShiftNote scheduling tools this week to continue our mission of creating the best employee scheduling tools in the world for restaurants, retail stores, hotels, and more! As always, shoot us a note if there is a feature you would like to

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Another Round of New Features Added to Our Scheduling Software

June 13, 2013 by Matt Thompson.

As we continue our mission to make the best scheduling software available, we've added a handful of new features that will make your life much easier! We will continue to release new features as fast as we can build them, and always welcome your thoughts and ideas on how we

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Employee Scheduling Tools Now Include Color Coding Options

May 30, 2013 by Matt Thompson.

New feature alert! The ShiftNote employee scheduling tools now includes a color coding option so that it's easier to distinguish different positions when building a schedule. To choose colors for each position, go to Schedules > Settings > Manage Positions. Then select

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4 Ways Restaurants Can Use Instagram to Drive Traffic

May 28, 2013 by Matt Thompson.

Social media can be an easy and inexpensive way to bring new customers to your restaurant. One social media outlet that is extremely effective for restaurants is Instagram, a photo sharing app for your mobile phone. Instagram is even more effective when it is tied to your Facebook

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PPACA Series: Strategy Two - Eliminate your Health Plan

May 23, 2013 by Dennis Maggart.

The Affordable Care Act includes a plethora of new regulations, employer requirements, and potential penalties for employers that have group health plans.  Almost from the moment it passed, many pundits suggested that frustrated employers should simply eliminate their group health plan and pay the penalty which they predicted would be cheaper than the cost of their current health plan.  As we

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Day 4 - The National Restaurant Association Show

May 20, 2013 by Matt Thompson.

We're in the home stretch! Day 4 of the NRA Show was a little hectic in the morning, but things smoothed out and the day turned out great. We had a lot of traffic in the booth and enjoyed visits by ShiftNote users from Jack Stack BBQ, The Original Pancake House, Fresh Brother's

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Day 3 - The National Restaurant Association Show

May 19, 2013 by Matt Thompson.

The third day for the ShiftNote team, 2nd day for attendees, of the National Restaurant Association Show has been crazy!!! Crazy good of course. I would have to think that today is going to be the busiest day of the show. We had people streaming into the ShiftNote booth left and

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Day 2 - The National Restaurant Association Show

May 18, 2013 by Matt Thompson.

We've had another fantastic day at the National Restaurant Association Show in Chicago. Today marks day 1 for attendees of the show, but day 2 for the ShiftNote team. We came to the convention center bright and early to finish off the final touches of our display. And as soon as the

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Day 1 - The National Restaurant Association Show

May 17, 2013 by Matt Thompson.

We made it through day 1! The whole team arrived in one piece to Chicago. I've been to Chicago many times, but this is my first ever National Restaurant Association Show. Several of the ShiftNote team members have been before, so they're helping me to prepare for what

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New Feature - Setting Overtime to Manage the Risk of Pay or Play Penalties

May 13, 2013 by Matt Thompson.

We've added a new feature to the ShiftNote employee scheduling tool which will help managers to set overtime to manage the risk of Pay or Play Penalties. Currently managers could select from 40 or 50 hours worked in a week to be considered overtime, but we have added an

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5 Reasons to Come Visit the ShiftNote Booth at the NRA Show

May 7, 2013 by Matt Thompson.

ShiftNote is heading to Chicago May 18th-21st for the National Restaurant Association Show 2013 or NRA Show - not to be confused with the National Rifle Association. That's cool if you're down with that, but we're more into food and stuff.

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Scheduling Notification Options: Text Alerts

May 6, 2013 by Matt Thompson.

Are you a current user of our employee scheduling software? If so, we've got new features!

New to our scheduling notification options, is the option to be alerted via text message about shift changes or pending shift requests. Previously employees were notified via email about open shifts, approved or denied requests, and schedule changes. Now they have the option to

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Multiple Currency Options

May 1, 2013 by Matt Thompson.

There are now multiple currency options for individual locations in each ShiftNote account. The currency format used to show as United States Dollars in the Stats section of the Daily Log, and you can now choose between the Pound, Riyal, or Australian Dollar.

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Talent Management: The McDonald's Model

April 26, 2013 by Julie Deane.

So …What Are You Doing to Manage Your Talent?

Please, Don’t Say Nothing!

There is perhaps no bigger global brand than McDonald’s. For billions

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The ShiftNote Employee Scheduling Software is Here!

April 23, 2013 by Matt Thompson.

We are so very excited to announce that we have released a new add-on product for the ShiftNote Digital Logbook that is going to make your life as a manager so much easier! Our employee scheduling software will allow you to create and edit schedules right from your ShiftNote

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PPACA Series: Strategy One - Minimum Compliance

April 15, 2013 by Dennis Maggart.

As we have already learned, large employers under PPACA may be subject to a new “Pay or Play” penalty. These potential penalties only apply to employers with 50 or more Full-Time Equivalent employees. While part-time employees will count against employers when determining whether they are subject to these penalties  part-time employees do not count when

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PPACA Series: Non-Discrimination Rules under PPACA

April 1, 2013 by Dennis Maggart.

Healthcare Reform includes several provisions that apply to all groups, regardless of their size. One of the most important provisions for the food service industry is the new non-discrimination rules. Included in the PPACA requirements was the expansion of existing non-discrimination rules to small, fully-insured groups. These rules will have limited impact in some industries, but will have a significant

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Preview the All New Admin Area

March 28, 2013 by Matt Thompson.

The ShiftNote team has been working hard on some much needed site updates. We have completely redesigned the Admin Area and have added in some exciting new features as well. You can access the beta version of the fully functional new Admin Area by clicking on the Admin

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PPACA Series: The Three Strategies for Healthcare Reform

March 19, 2013 by Dennis Maggart.

PPACA has been a very perplexing challenge for employers and their consultants since its passage in 2008. Simply by its size it created confusion and frustration for those who tried to grasp its many complex provisions and requirements. Since it dealt with nearly all aspects of our healthcare system, the interaction of each section and ultimately how employers, employees, carriers and healthcare

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Site Slow Down Issues

March 18, 2013 by Matt Thompson.

We are experiencing some networking issues due to our web hosting service with RackSpace, which is causing slower than normal load times. We are working on the issue and hope to have it resolved as soon as possible. Thank you for your patience. Sorry for the inconvenience.

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PPACA Series: 3 Steps to Managing your Workforce

March 5, 2013 by Dennis Maggart.

In the previous articles we explained that the size of your workforce will be a key determinant in how troublesome your compliance will be under PPACA. If you have over 50 full-time equivalent employees you will be subject to potential Pay or Play penalties which could cost you tens of thousands of dollars. While this sounds scary, one of the unique aspects of PPACA provides an

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Would your restaurant benefit from a PR agency’s expertise?

March 1, 2013 by Stephanie Angelyn Casola.

As a public relations professional, agency life affords a wide variety of experiences. During my years in the field, I've had the opportunity to work with clients from high-profile restaurants, to award-winning breweries and nationally-recognized pizzerias. Though the services vary and are customized based on each clients’ needs, one thing remains constant: hiring the right public relations agency to

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We love you!

February 14, 2013 by Matt Thompson.

On a day where it is tradition to tell the ones you love that you care about them - we wanted to give a quick shout out to all those who use ShiftNote (and those thinking about it), and say....

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PPACA Series: Ten new words you’ll need to know to understand healthcare reform

February 11, 2013 by Dennis Maggart.

Now that the chaos of court challenges and the election have subsided it’s time to get down to the task of living with PPACA. Some industries will have little problem with complying with the new healthcare reform rules, while other businesses (like restaurants) will see a quantum shift in how they run their operation. Those that adapt the quickest will be the winners.

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Understanding the Patient Protection and Affordable Care Act (PPACA)

February 6, 2013 by Dennis Maggart.

I have been asked by ShiftNote to write a periodic blog series regarding healthcare reform. At first I was skeptical, while I had been working on healthcare reform issues and their impact on my clients I didn't know if this format would work for such a complex subject matter. I have been a health benefit consultant for over 30 years and have been focused on the Patient Protection and Affordable Care

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15 Awesome Restaurant Websites

January 31, 2013 by Matt Thompson.

We've entered an age in which many restaurant goers will do a web search for specific eateries before taking the plunge to visit them in real life. Having a well designed, easy to navigate, and informative website is going to help give potential patrons the push they need to come dine

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The History of Fast Food

January 22, 2013 by Matt Thompson.

I've always been interested in the history of how things came to be, and since we've been doing a lot of fast food trivia lately for Trivia Friday on Facebook and Twitter, I decided it would be fun to put together a history of fast food infographic. It was hard to include every notable event that has occurred, so if you see something I've missed, please feel free to add

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ShiftNote Reaches 14 Million User Log Entries

January 7, 2013 by Matt Thompson.

We're pleased to announce that we have reached 14 million managers logbook user entries to date! In 2012 we had just over 5 million entries entered by managers, owners and other employees. The number of entries in the ShiftNote daily log has doubled almost every year since formation in 2002. We're very excited about continuing this growth into 2013, and we have some pretty exciting new features that we will be

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10 Things About ShiftNote That You Might Not Know

December 27, 2012 by Matt Thompson.

ShiftNote is a useful online log book that many of you sign into each day to log notes and communicate with team members. So we thought it might be nice to point out some tips and ideas that you might not be aware of to help you better manage your workforce and save time and

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Craft Craft Revolution

December 10, 2012 by Matt Thompson.

During the past few years, a new breed of consumer has been fast growing - those that prefer quality over quantity, and locally sourced over mass produced. The top two menu trends for 2013 as stated by the National Restaurant Association are locally produced meats and seafood, and locally grown

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Tips to Get Your Team on Board with ShiftNote

November 14, 2012 by Matt Thompson.

ShiftNote is an amazing communication tool for workforce management that will help save you time and money. You know it, we know it - but what about your team? A tool like ShiftNote will work best if your entire team is on board, as the saying goes, there's no I in team. So how do

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Making Communication Easier

October 29, 2012 by Matt Thompson.

We've made a minor update to both the Home and Search sections of ShiftNote to make communicating with your team even easier! Before the update you could see entries that were unread or that were filtered based on a search, but you could not see the entire conversation thread that resulted from that entry.

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The ShiftNote Mobile Site Gets a Facelift!

October 16, 2012 by Matt Thompson.

We're so happy to introduce the ShiftNote mobile website, 2.0! We've completely redesigned the entire mobile version of ShiftNote, so that it is faster, easier to use, and loaded with most of the same great features available on the regular website. This includes viewing unread entries in the daily log, replying to and

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Give Us Some Love, and We'll Give You a Shirt!

October 5, 2012 by Matt Thompson.

Tell us that you love us on Twitter, Facebook, and/or comment below, for a chance to win a beautiful new ShiftNote t-shirt! You've got until next Friday, the 12th to enter. We will pick 5 winners at random, and mail you out a shirt. If you give us love on all three websites - Twitter, Facebook and this

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Money Saving Ideas For Restaurants

September 13, 2012 by Matt Thompson.

Saving money is at the top of everyone's to-do list! When you're running a business, it's especially important to run as efficiently as possible and save costs wherever you can to maximize profits. It can be difficult to find ways to cut cost when you are trying to please customers and employees alike. To come up with the best money saving ideas for

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Issue with Replying From Daily Reports

September 10, 2012 by Matt Thompson.

Currently ShiftNote users are unable to reply from a log post in the Daily Report email. This is because of a third party DNS issue, and unfortunately we do not have a time line on when this should be fixed. We apologize for the inconvenience and will continue to monitor the situation. In the meantime, you can still reply to log posts by going directly to the ShiftNote website.

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Accountability, Cash Count and More - New Features This Week

August 21, 2012 by Matt Thompson.

We've added some brand new features to all ShiftNote accounts that will help keep your team on track and accountable for the things that are going on in your business. With our new tools, you can show that you've read your team member's notes, and in return see who has read

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4 Ways Your Restaurant Could Use A Mobile App

August 13, 2012 by Matt Thompson.

There's no denying that the boom of the smartphone age is changing the way we live and do business. More than 80% of smartphone owners are using their phones to access the web, yet only 4.8% of retailers have a mobile based specific website. 80% of people will search for a

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5 Contest Ideas to Run With Restaurant or Retail Staff

July 31, 2012 by Matt Thompson.

Whether you're a part of a restaurant or retail store, your staff is the face of your business. Staff that is happy, knowledgeable about your products, and eager to please the customers, will ultimately result in increased sales and customer satisfaction. A great way to get your staff

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ShiftNote Outage

July 27, 2012 by Justin.

We had an outage last night between 11:33 pm and 12:12 am CST.  The outage was caused by a issue our hosting company had at one of their data centers.  Here is what our hosting company said:

At approximately 12:33AM ET we experienced a power failure in our Newark, Delaware DC4 datacenter where possibly some of your infrastructure is located or services hosted. The power

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Browsers Supported & Browser Setting

July 18, 2012 by Justin.

Browsers We Support

  • Internet Explorer 9+ to latest stable version
  • Firefox – 3.6+ to latest stable version
  • Chrome – 1+ to latest stable version
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We've got an Announcement!

July 2, 2012 by Matt Thompson.

We've added a few new features to ShiftNote this month, including the long awaited - announcements! Now you can post a note to the daily log that is not specific to one day. The message can span multiple days as specified, and can also be shown as a popup message when you

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Ch-ch-ch-ch-Changes

June 4, 2012 by Matt Thompson.

We're very excited to announce some updates and enhancements to the ShiftNote website, as well as some features within the software itself. We decided that we were in need of a design overhaul in order to better convey our messaging, and to help better support new and

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Event color coding now available on the calendar

April 20, 2012 by Matt Thompson.

We've recently added in event color coding to the ShiftNote Calendar! Now you can more easily track important events by quickly scanning. The colors will automatically show up when you add an event to your calendar and select an event category. If you have suggestions or ideas to make ShiftNote better, please share them with us! We're always looking for ways to make the best product possible to

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