Achieve World Class Communication, Like the World Champion Kansas City Royals

Posted by Matt Thompson on November 8, 2015

ShiftNote’s headquarters are located in the Kansas City metro, so you can imagine how insane the home office has been with the Royals winning the World Series! The Royals win is changing how baseball is played and a lot of that is due to the outstanding communication the team has.

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Topics: Shift Management, Tips & Ideas

6 Ways to Increase Restaurant Sales

Posted by Matt Thompson on July 14, 2015

The following article is a guest post by Tim Sunderland and our friends over at NetWaiter.

Raising prices isn’t the only way for a restaurant to increase sales. There are plenty of strategies you can take to reduce costs and attract more customers. Read on for six things you can do to increase restaurant sales without charging your customers more.

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Topics: Industry News

ShiftNote Summer 2015 Release Notes: Make Scheduling Even Easier

Posted by Matt Thompson on May 20, 2015

Our code ninjas have been hard at work improving ShiftNote Scheduling! They listened to your feedback about what you would like to see and have been training hard to make Scheduling a more awesome and efficient experience. We are ready to release the following new features to enhance your Scheduling capability.

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Topics: Employee Scheduling, Product Updates

Calling Early Adopters ShiftNotes New Employee Mobile Site BETA

Posted by Justin on July 31, 2014

We’ve been hard at work listening to your requests. And, we just finished developing a new employee mobile site. We have made it easier to view your schedule, pickup open shifts, communicate with your mangers, and request time off through your mobile device. We will

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Topics: Product Updates

Welcome Home! Introducing the redesigned ShiftNote app home page

Posted by Matt Thompson on April 8, 2014

As some of you might have noticed, we recently overhauled the ShiftNote home page (the first page you see after signing into ShiftNote on your computer.) It is available to all management level users, and you can currently switch back and forth between the old and new

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Topics: Product Updates

Why we are no longer supporting IE7 (Internet Explorer 7)

Posted by Matt Thompson on April 7, 2014

We're throwing in the towel and will no longer be supporting the web browser Internet Explorer 7 (IE7) and older versions. As the web continues to evolve, older browsers simply cannot support many of the technologies needed to provide a fast and user friendlyexperience for

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Topics: browser support, ie7, Support, support

New Features - Welcome Sheets, Last Year's Weather, and Mobile Uploads

Posted by Matt Thompson on February 18, 2014

There are a couple of new features we'd love to share with you all! We've been hard at work listening to your requests, and have implemented a few of them. We also have many big things on the horizon, this year is going to be very exciting! But for now, let's get to what's new!

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Topics: Product Updates

New Feature: Pre-Shift Daily Report

Posted by Matt Thompson on January 22, 2014

The Daily Report has always been an important piece of ShiftNote, allowing users to get a summary of log notes, stats, events and weather from the previous day. Previously, you could only receive the information in the Daily Report once the day's shifts had ended. We havenow introduced a

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Topics: daily report, post-shift, pre-shift, staff roster, Product Updates

New Feature - Automatically Add Holidays To Your Calendar

Posted by Matt Thompson on January 16, 2014

We recently added a new feature to all ShiftNote accounts that will allow the calendar to automatically show holidays for the US and Canada. This means you no longer have to go in and manually add them to your calendar. Holidays can definitely impact business, and we wanted to

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Topics: event calendar, holiday calendar, Product Updates

The ShiftNote Scheduler 2.0

Posted by Matt Thompson on December 24, 2013

On Tuesday, January 14th, 2014, we will be releasing an updated version of our employee scheduling tool to all users. Over the past year, we've met with hundreds of customers to see how they use the existing tools and have listened to amazing feedback on changes we needed to

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Topics: Employee Scheduling, Product Updates

How Not To Run Your Shift Like Peyton Manning (Tips for an effective restaurant pre-shift)

Posted by Matt Thompson on December 23, 2013

There is no arguing that Peyton Manning is one of the greatest quarterbacks to ever play the game of football. He confirmed his place in history this weekend, setting the record for the most scoring throws in a season at 51 against the Houston, Texans. His no huddle offense is extremely effective in leading his team to victory, as he's able to quickly call plays without having a discussion with his team

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Topics: Tips & Ideas

Happy Holidays From Team ShiftNote!

Posted by Matt Thompson on December 16, 2013

We're so excited, and we just can't hide it! The ShiftNote Team has had a fantastic 2013 and we owe it all to our amazing customers. We decided to put together a little video to show our excitement and thanks.

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Topics: Just For Fun

10 Tips To Help Restaurants Prepare For The Holidays

Posted by Matt Thompson on November 1, 2013

It's the most wonderful time of the year! Well maybe for some, but for those that manage and work at restaurants, the holidays can be a very busy and stressful time. We came up with a list of tips and helpful suggestions that will help restaurant staff prepare ahead of time for the

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Topics: holiday tips, restaurant holiday tips, restaurant operations, Tips & Ideas

How ShiftNote is Helping To Make Beer

Posted by Matt Thompson on October 16, 2013

At ShiftNote, we have some of the coolest and most amazing clients there are. The type of companies using ShiftNote to help with their daily operations vary, and are located all over the world! Some of those businesses include restaurants, bowling alleys, country clubs, churches, pr agencies, resorts and hotels, and

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Topics: brewery management, craft beer, Industry News

New Features - Swapping Shifts and Position Locations

Posted by Matt Thompson on October 14, 2013

For those using the ShiftNote Scheduler, we've now made it easier to swap shifts between employees, and also to specify where an employee might be working within your business.

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Topics: Employee Scheduling

New Feature Friday: Bulletin Board Notification Settings, Schedule Printing and More Reporting

Posted by Matt Thompson on September 6, 2013

We've got a couple new features to share with you this week!

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Topics: Employee Scheduling, Product Updates

New Features for Employees - Calendar, Messaging, and Setting Availability

Posted by Matt Thompson on July 25, 2013

We've got some big updates for you this week! Employees can now see specific events on the ShiftNote calendar, they can send and receive messages from management, and they can set their own availability (if management allows it). These features are available if you have either

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Topics: Employee Scheduling, Product Updates

7 Restaurant Industry Experts to Follow on Twitter

Posted by Matt Thompson on July 15, 2013

Need some inspiration or new ideas? Or want to keep up with what's going on in the industry? These 7 restaurant industry experts are thought leaders and power Twitter users, and thus worthy of a follow. Whether you're a restaurant owner, looking to open a restaurant, or just want to know what's going on in the industry, these guys and gals have it going on.

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Topics: Tips & Ideas

Access Permissions on Calendar & Daily Log Categories and Stat Sections

Posted by Matt Thompson on July 11, 2013

Do you have content in your ShiftNote account that you only want certain users to see? After many requests from existing ShiftNote customers, we have implemented a way to hide certain content areas in ShiftNote for specific users. Before the enhancement, all ShiftNote

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Topics: Product Updates

The History of Tipping

Posted by Matt Thompson on July 1, 2013

After a brief discussion on the origin of the word "tip," I was instantly curious as to how and when the process of leaving a tip began. And so I put together an infographic on the history of tipping. Enjoy!

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Topics: history of tipping, infographic, Just For Fun

Day View, New Template Design, and Auto Scheduling Enhancements Added

Posted by Matt Thompson on June 27, 2013

Three big enhancements were added to the ShiftNote scheduling tools this week to continue our mission of creating the best employee scheduling tools in the world for restaurants, retail stores, hotels, and more! As always, shoot us a note if there is a feature you would like to

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Topics: auto scheduling, Employee Scheduling, employee scheduling, new features, Product Updates

Another Round of New Features Added to Our Scheduling Software

Posted by Matt Thompson on June 13, 2013

As we continue our mission to make the best scheduling software available, we've added a handful of new features that will make your life much easier! We will continue to release new features as fast as we can build them, and always welcome your thoughts and ideas on how we

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Topics: Employee Scheduling, employee scheduling software, new features, News, scheduling software, Product Updates

Employee Scheduling Tools Now Include Color Coding Options

Posted by Matt Thompson on May 30, 2013

New feature alert! The ShiftNote employee scheduling tools now includes a color coding option so that it's easier to distinguish different positions when building a schedule. To choose colors for each position, go to Schedules > Settings > Manage Positions. Then select

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Topics: color coding, Employee Scheduling, employee scheduling, employee scheduling tools, Product Updates

4 Ways Restaurants Can Use Instagram to Drive Traffic

Posted by Matt Thompson on May 28, 2013

Social media can be an easy and inexpensive way to bring new customers to your restaurant. One social media outlet that is extremely effective for restaurants is Instagram, a photo sharing app for your mobile phone. Instagram is even more effective when it is tied to your Facebook

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Topics: food pictures, foodporn, restaurant marketing tips, restaurants and instagram, Tips & Ideas

PPACA Series: Strategy Two - Eliminate your Health Plan

Posted by Dennis Maggart on May 23, 2013

The Affordable Care Act includes a plethora of new regulations, employer requirements, and potential penalties for employers that have group health plans.  Almost from the moment it passed, many pundits suggested that frustrated employers should simply eliminate their group health plan and pay the penalty which they predicted would be cheaper than the cost of their current health plan.  As we

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Topics: health plan, healthcare reform, Patient Protection and Affordable Care Act, PPACA, Tips & Ideas

Day 4 - The National Restaurant Association Show

Posted by Matt Thompson on May 20, 2013

We're in the home stretch! Day 4 of the NRA Show was a little hectic in the morning, but things smoothed out and the day turned out great. We had a lot of traffic in the booth and enjoyed visits by ShiftNote users from Jack Stack BBQ, The Original Pancake House, Fresh Brother's

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Topics: Industry News, national restaurant association show, nra show, nrashow

Day 3 - The National Restaurant Association Show

Posted by Matt Thompson on May 19, 2013

The third day for the ShiftNote team, 2nd day for attendees, of the National Restaurant Association Show has been crazy!!! Crazy good of course. I would have to think that today is going to be the busiest day of the show. We had people streaming into the ShiftNote booth left and

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Topics: Industry News, national restaurant association show, nra show, nrashow

Day 2 - The National Restaurant Association Show

Posted by Matt Thompson on May 18, 2013

We've had another fantastic day at the National Restaurant Association Show in Chicago. Today marks day 1 for attendees of the show, but day 2 for the ShiftNote team. We came to the convention center bright and early to finish off the final touches of our display. And as soon as the

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Topics: Industry News, national restaurant association show, nra show, nrashow

Day 1 - The National Restaurant Association Show

Posted by Matt Thompson on May 17, 2013

We made it through day 1! The whole team arrived in one piece to Chicago. I've been to Chicago many times, but this is my first ever National Restaurant Association Show. Several of the ShiftNote team members have been before, so they're helping me to prepare for what

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Topics: Industry News, nation restaurant association show, nra show, nrashow, shiftnote booth

New Feature - Setting Overtime to Manage the Risk of Pay or Play Penalties

Posted by Matt Thompson on May 13, 2013

We've added a new feature to the ShiftNote employee scheduling tool which will help managers to set overtime to manage the risk of Pay or Play Penalties. Currently managers could select from 40 or 50 hours worked in a week to be considered overtime, but we have added an

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Topics: Employee Scheduling, employee scheduling software, new feature, overtime, pay or play penalties, PPACA, Product Updates

5 Reasons to Come Visit the ShiftNote Booth at the NRA Show

Posted by Matt Thompson on May 7, 2013

ShiftNote is heading to Chicago May 18th-21st for the National Restaurant Association Show 2013 or NRA Show - not to be confused with the National Rifle Association. That's cool if you're down with that, but we're more into food and stuff.

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Topics: Just For Fun, national restaurant association show, nra show, nrashow, shiftnote, tradeshow

Scheduling Notification Options: Text Alerts

Posted by Matt Thompson on May 6, 2013

Are you a current user of our employee scheduling software? If so, we've got new features!

New to our scheduling notification options, is the option to be alerted via text message about shift changes or pending shift requests. Previously employees were notified via email about open shifts, approved or denied requests, and schedule changes. Now they have the option to

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Topics: Employee Scheduling, employee scheduling text alerts, text alerts, text notifications, Product Updates

Multiple Currency Options

Posted by Matt Thompson on May 1, 2013

There are now multiple currency options for individual locations in each ShiftNote account. The currency format used to show as United States Dollars in the Stats section of the Daily Log, and you can now choose between the Pound, Riyal, or Australian Dollar.

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Topics: currency, currency display, Product Updates

Talent Management: The McDonald's Model

Posted by Julie Deane on April 26, 2013

So …What Are You Doing to Manage Your Talent?

Please, Don’t Say Nothing!

There is perhaps no bigger global brand than McDonald’s. For billions

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Topics: mcdonalds talent management, talent management, Tips & Ideas

The ShiftNote Employee Scheduling Software is Here!

Posted by Matt Thompson on April 23, 2013

We are so very excited to announce that we have released a new add-on product for the ShiftNote Digital Logbook that is going to make your life as a manager so much easier! Our employee scheduling software will allow you to create and edit schedules right from your ShiftNote

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Topics: Employee Scheduling, employee scheduling software, Featured, online employee scheduling, schedule employees online

PPACA Series: Strategy One - Minimum Compliance

Posted by Dennis Maggart on April 15, 2013

As we have already learned, large employers under PPACA may be subject to a new “Pay or Play” penalty. These potential penalties only apply to employers with 50 or more Full-Time Equivalent employees. While part-time employees will count against employers when determining whether they are subject to these penalties  part-time employees do not count when

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Topics: healthcare, PPACA, Tips & Ideas

PPACA Series: Non-Discrimination Rules under PPACA

Posted by Dennis Maggart on April 1, 2013

Healthcare Reform includes several provisions that apply to all groups, regardless of their size. One of the most important provisions for the food service industry is the new non-discrimination rules. Included in the PPACA requirements was the expansion of existing non-discrimination rules to small, fully-insured groups. These rules will have limited impact in some industries, but will have a significant

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Topics: healthcare, PPACA, Tips & Ideas

Preview the All New Admin Area

Posted by Matt Thompson on March 28, 2013

The ShiftNote team has been working hard on some much needed site updates. We have completely redesigned the Admin Area and have added in some exciting new features as well. You can access the beta version of the fully functional new Admin Area by clicking on the Admin

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Topics: ShiftNote Update, software update, Product Updates

PPACA Series: The Three Strategies for Healthcare Reform

Posted by Dennis Maggart on March 19, 2013

PPACA has been a very perplexing challenge for employers and their consultants since its passage in 2008. Simply by its size it created confusion and frustration for those who tried to grasp its many complex provisions and requirements. Since it dealt with nearly all aspects of our healthcare system, the interaction of each section and ultimately how employers, employees, carriers and healthcare

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Topics: healthcare, PPACA, Tips & Ideas

Site Slow Down Issues

Posted by Matt Thompson on March 18, 2013

We are experiencing some networking issues due to our web hosting service with RackSpace, which is causing slower than normal load times. We are working on the issue and hope to have it resolved as soon as possible. Thank you for your patience. Sorry for the inconvenience.

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Topics: Product Updates

PPACA Series: 3 Steps to Managing your Workforce

Posted by Dennis Maggart on March 5, 2013

In the previous articles we explained that the size of your workforce will be a key determinant in how troublesome your compliance will be under PPACA. If you have over 50 full-time equivalent employees you will be subject to potential Pay or Play penalties which could cost you tens of thousands of dollars. While this sounds scary, one of the unique aspects of PPACA provides an

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Topics: Tips & Ideas

Would your restaurant benefit from a PR agency’s expertise?

Posted by Stephanie Angelyn Casola on March 1, 2013

As a public relations professional, agency life affords a wide variety of experiences. During my years in the field, I've had the opportunity to work with clients from high-profile restaurants, to award-winning breweries and nationally-recognized pizzerias. Though the services vary and are customized based on each clients’ needs, one thing remains constant: hiring the right public relations agency to

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Topics: restaurant pr, restaurant public relations, Tips & Ideas

We love you!

Posted by Matt Thompson on February 14, 2013

On a day where it is tradition to tell the ones you love that you care about them - we wanted to give a quick shout out to all those who use ShiftNote (and those thinking about it), and say....

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Topics: Just For Fun, love, Valentine's Day

PPACA Series: Ten new words you’ll need to know to understand healthcare reform

Posted by Dennis Maggart on February 11, 2013

Now that the chaos of court challenges and the election have subsided it’s time to get down to the task of living with PPACA. Some industries will have little problem with complying with the new healthcare reform rules, while other businesses (like restaurants) will see a quantum shift in how they run their operation. Those that adapt the quickest will be the winners.

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Topics: benefits, healthcare, healthcare reform, Patient Protection and Affordable Care Act, PPACA, Tips & Ideas

Understanding the Patient Protection and Affordable Care Act (PPACA)

Posted by Dennis Maggart on February 6, 2013

I have been asked by ShiftNote to write a periodic blog series regarding healthcare reform. At first I was skeptical, while I had been working on healthcare reform issues and their impact on my clients I didn't know if this format would work for such a complex subject matter. I have been a health benefit consultant for over 30 years and have been focused on the Patient Protection and Affordable Care

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Topics: benefits, healthcare, healthcare reform, Patient Protection and Affordable Care Act, PPACA, Tips & Ideas

15 Awesome Restaurant Websites

Posted by Matt Thompson on January 31, 2013

We've entered an age in which many restaurant goers will do a web search for specific eateries before taking the plunge to visit them in real life. Having a well designed, easy to navigate, and informative website is going to help give potential patrons the push they need to come dine

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Topics: awesome restaurant websites, Just For Fun, restaurant website designs, restaurant websites

The History of Fast Food

Posted by Matt Thompson on January 22, 2013

I've always been interested in the history of how things came to be, and since we've been doing a lot of fast food trivia lately for Trivia Friday on Facebook and Twitter, I decided it would be fun to put together a history of fast food infographic. It was hard to include every notable event that has occurred, so if you see something I've missed, please feel free to add

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Topics: fast food history, fast food infographic, fast food trivia, history of fast food, Just For Fun

ShiftNote Reaches 14 Million User Log Entries

Posted by Matt Thompson on January 7, 2013

We're pleased to announce that we have reached 14 million managers logbook user entries to date! In 2012 we had just over 5 million entries entered by managers, owners and other employees. The number of entries in the ShiftNote daily log has doubled almost every year since formation in 2002. We're very excited about continuing this growth into 2013, and we have some pretty exciting new features that we will be

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Topics: announcement, Industry News, milestone

10 Things About ShiftNote That You Might Not Know

Posted by Matt Thompson on December 27, 2012

ShiftNote is a useful online log book that many of you sign into each day to log notes and communicate with team members. So we thought it might be nice to point out some tips and ideas that you might not be aware of to help you better manage your workforce and save time and

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Topics: shiftnote digital logbook, shiftnote features, shiftnote tips, Tips & Ideas

Craft Craft Revolution

Posted by Matt Thompson on December 10, 2012

During the past few years, a new breed of consumer has been fast growing - those that prefer quality over quantity, and locally sourced over mass produced. The top two menu trends for 2013 as stated by the National Restaurant Association are locally produced meats and seafood, and locally grown

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Topics: craft beer, draft beer, Industry News, micro brewery

Tips to Get Your Team on Board with ShiftNote

Posted by Matt Thompson on November 14, 2012

ShiftNote is an amazing communication tool for workforce management that will help save you time and money. You know it, we know it - but what about your team? A tool like ShiftNote will work best if your entire team is on board, as the saying goes, there's no I in team. So how do

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Topics: Tips & Ideas

Making Communication Easier

Posted by Matt Thompson on October 29, 2012

We've made a minor update to both the Home and Search sections of ShiftNote to make communicating with your team even easier! Before the update you could see entries that were unread or that were filtered based on a search, but you could not see the entire conversation thread that resulted from that entry.

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Topics: Product Updates

The ShiftNote Mobile Site Gets a Facelift!

Posted by Matt Thompson on October 16, 2012

We're so happy to introduce the ShiftNote mobile website, 2.0! We've completely redesigned the entire mobile version of ShiftNote, so that it is faster, easier to use, and loaded with most of the same great features available on the regular website. This includes viewing unread entries in the daily log, replying to and

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Topics: Product Updates

Give Us Some Love, and We'll Give You a Shirt!

Posted by Matt Thompson on October 5, 2012

Tell us that you love us on Twitter, Facebook, and/or comment below, for a chance to win a beautiful new ShiftNote t-shirt! You've got until next Friday, the 12th to enter. We will pick 5 winners at random, and mail you out a shirt. If you give us love on all three websites - Twitter, Facebook and this

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Topics: contest, giveaway, t-shirt, Product Updates

Money Saving Ideas For Restaurants

Posted by Matt Thompson on September 13, 2012

Saving money is at the top of everyone's to-do list! When you're running a business, it's especially important to run as efficiently as possible and save costs wherever you can to maximize profits. It can be difficult to find ways to cut cost when you are trying to please customers and employees alike. To come up with the best money saving ideas for

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Topics: cost cutting for restaurants, money saving tips, tips for restaurant owners, Tips & Ideas

Issue with Replying From Daily Reports

Posted by Matt Thompson on September 10, 2012

Currently ShiftNote users are unable to reply from a log post in the Daily Report email. This is because of a third party DNS issue, and unfortunately we do not have a time line on when this should be fixed. We apologize for the inconvenience and will continue to monitor the situation. In the meantime, you can still reply to log posts by going directly to the ShiftNote website.

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Topics: Product Updates

Accountability, Cash Count and More - New Features This Week

Posted by Matt Thompson on August 21, 2012

We've added some brand new features to all ShiftNote accounts that will help keep your team on track and accountable for the things that are going on in your business. With our new tools, you can show that you've read your team member's notes, and in return see who has read

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Topics: Product Updates

4 Ways Your Restaurant Could Use A Mobile App

Posted by Matt Thompson on August 13, 2012

There's no denying that the boom of the smartphone age is changing the way we live and do business. More than 80% of smartphone owners are using their phones to access the web, yet only 4.8% of retailers have a mobile based specific website. 80% of people will search for a

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Topics: mobile app ideas, mobile apps for restaurants, Tips & Ideas

5 Contest Ideas to Run With Restaurant or Retail Staff

Posted by Matt Thompson on July 31, 2012

Whether you're a part of a restaurant or retail store, your staff is the face of your business. Staff that is happy, knowledgeable about your products, and eager to please the customers, will ultimately result in increased sales and customer satisfaction. A great way to get your staff

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Topics: contest ideas, happy employees, increase sales, making work fun, Tips & Ideas

ShiftNote Outage

Posted by Justin on July 27, 2012

We had an outage last night between 11:33 pm and 12:12 am CST.  The outage was caused by a issue our hosting company had at one of their data centers.  Here is what our hosting company said:

At approximately 12:33AM ET we experienced a power failure in our Newark, Delaware DC4 datacenter where possibly some of your infrastructure is located or services hosted. The power

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Topics: Support

Browsers Supported & Browser Setting

Posted by Justin on July 18, 2012

Browsers We Support

  • Internet Explorer 9+ to latest stable version
  • Firefox – 3.6+ to latest stable version
  • Chrome – 1+ to latest stable version
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Topics: Support

We've got an Announcement!

Posted by Matt Thompson on July 2, 2012

We've added a few new features to ShiftNote this month, including the long awaited - announcements! Now you can post a note to the daily log that is not specific to one day. The message can span multiple days as specified, and can also be shown as a popup message when you

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Topics: announcement, new features, Product Updates, updates

Ch-ch-ch-ch-Changes

Posted by Matt Thompson on June 4, 2012

We're very excited to announce some updates and enhancements to the ShiftNote website, as well as some features within the software itself. We decided that we were in need of a design overhaul in order to better convey our messaging, and to help better support new and

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Topics: design overhaul, enhancements, shiftnote, software update, Product Updates

Event color coding now available on the calendar

Posted by Matt Thompson on April 20, 2012

We've recently added in event color coding to the ShiftNote Calendar! Now you can more easily track important events by quickly scanning. The colors will automatically show up when you add an event to your calendar and select an event category. If you have suggestions or ideas to make ShiftNote better, please share them with us! We're always looking for ways to make the best product possible to

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Topics: calendar, changes, event color coding, new features, shiftnote, Product Updates, updates