ShiftNote Blog

Ideas and tools to keep your shift from hitting the fan

The Ultimate Restaurant Training Sales Growth Guide (Part 2)

July 12, 2017 by Larry Struckman.

If you’ve read our previous posts The Ultimate Guide Part 1, you probably know that sales is the one thing that fixes everything.  Part 2 of this guide focuses on how to grow your sales and the strategies behind selling that are easy to master.

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The Ultimate Restaurant Training Sales Growth Guide (Part 1)

June 28, 2017 by Larry Struckman.

If you’ve read our previous posts from ShiftNote, you probably know that we are the go-to for all things restaurant management. Whether it’s maintaining an efficient staff, recruiting the right team, implementing an effective system for managing shifts, innovating

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How To Hire The Right Business Operations Manager

June 6, 2017 by Matt Thompson.

Hiring the right business operations manager can make or break a business, particularly in the hospitality industry.

Common duties for a business operations manager are wide ranging and multifaceted. Business operations manager duties

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Social Selling: How To Make More Money With Your Customers By Catering To Their Personalities

May 30, 2017 by Larry Struckman.

In the front lines of a restaurant, your #1 focus is your customer and creating a memorable dining experience for them at your establishment. You have the ability to create deeper, even more memorable experiences if you understand who your customer is as a person, and how they are best communicated to. Mastering this "Art Of Hospitality" will ultimately get them to buy more from you

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Managing Employees With Accountability In The Workplace

May 9, 2017 by Larry Struckman.

Management is not an easy task. Each management style has its own pros and cons, but each employee also has their own preferred way of being managed. Often this can create issues in communication when managing employees and having

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5 Profitable Tips For A Successful Mother's Day

May 2, 2017 by Matt Thompson.

Mother’s Day was first celebrated in America in 1908, and it was commercialized soon after with cards, gifts and taking Mom out to eat. Though the spirit of this holiday is to honor our Mothers and Grandmothers alike for their selfless sacrifices and unconditional

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Does Your Restaurant Have A Slow Sales Problem or Symptom?

April 25, 2017 by Matt Thompson.

Here is the deal - often restaurants blame problems they are having on slow sales without looking at the reason behind the dip in profit. Some restaurant owners even resolve themselves to believing that their restaurant just has an ongoing sales problem, blaming the

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Improve Shift Planning Through Restaurant Staff Training

April 18, 2017 by Matt Thompson.

Training is one of the most important things you can do as a restaurant manager to make your team more successful, therefore seeing more sales. Many managers have their initial training programs and only hold team meetings sporadically to continue

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The Importance of Passion in the Workplace

April 11, 2017 by Larry Struckman.

Employees are the backbone of any business, but particularly in the hospitality industry. Well-trained, passionate employees can make or break your business. Unlike hard skills, like how to use a POS system, soft skills like passion cannot be taught.

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How Forecasting and Big Data is Powerful for Your Hospitality Business

March 21, 2017 by Jordan Thaeler.

It should come as no surprise that labor is an integral part of hospitality. After all, the only thing keeping a prospective customer from ordering online from any number of competitors is the hospitality your employees can convey. Which makes it all the

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