How to Hire: Post COVID-19 Edition

Posted by Jacey Lamb on May 20, 2020

You're probably no stranger to the hiring process if you're a business owner or manager. That being said, as you look to fill positions that you may have created in order to follow post COVID-19 guidelines, or replace employees that found other work during the shutdown, you'll need a new hiring strategy. It's time to create your "new normal."

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Topics: workforce management software, shift management tools, team communication

5 Steps To Building An On The Job Training Program

Posted by Jacey Lamb on January 14, 2020

What is an on the job training program and why do you need it? Let’s start with the universal fact that high employee turnover negatively impacts a business. How do you reduce employee turnover? One way is to have an on the job training program set up. Investing the time and money to create an on the job training program means you’re investing in your employees. You know, the people who make your business happen! It doesn’t matter how big or small your business is, creating and implementing an on the job training program will benefit you. 

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Topics: restaurant training, shift management tools, employee engagement, team communication

#ManagerLife: Schedule Anywhere with Technology

Posted by Jacey Lamb on July 10, 2019

We all know being a manager comes with endless responsibilities. And I’m sure we can agree that scheduling employees is one of the most dreaded responsibilities of them all. Using paper calendars or Excel sheets that have to be constantly updated every time an employee needs to make a shift change (which happens too often in shift work) is a dying trend. Why?

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Topics: staff scheduling, staff scheduling software, work schedule tool, shift management tools, managers logbook

This Simple Rule Massively Impacts Your Sales

Posted by Jacey Lamb on May 29, 2019

Sales forecasts can be stressful to say the least. But what if we told you that you could be focusing on less and achieving more? We've heard many theories over the best way to manage sales forecasts - some can be helpful, others not so much. Here at ShiftNote, we believe in Pareto's Principle - also known as the 80/20 rule. Trust us, this rule can be seen everywhere in a business. In fact, it's so prominent that it can and will help managers focus on the most important contributor to success (profits, of course)!

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Topics: sales management tools, sales team, shiftnote tips, Tips & Ideas, wait staff sales, shift management tools, restaurant management, sales strategies

Memorial Day Restaurant Sales Strategies that Actually Work

Posted by Jacey Lamb on May 9, 2019

Hello Summer, we missed you. Summer is the season of sunshine and sales, am I right? As a restaurant, it's VITAL to be prepared for these amazing months since summer is a big opportunity to capture more sales. A good way to kickstart your sales is to use Memorial Day to its fullest. Usually when you start out strong, you can finish strong!

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Topics: tips for restaurant owners, wait staff sales, shift management tools, restaurant management, sales strategies

How Restaurant Design Affects the Customer Experience

Posted by Leigh Anne Thompson on January 10, 2018

There are several things that will make or break the customer experience. From menu selection to wait staff performance, there are a multitude of factors that will play into whether a customer decides to become a patron of your establishment. While it is impossible to make everyone happy all the

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Topics: Tips & Ideas, shift management tools