Your Business CAN Improve During COVID-19... Here's How

Posted by Jacey Lamb on May 8, 2020

Let’s face it, the entire economy has been impacted by COVID-19. Many businesses have been or still are unable to function and others are operating at limited capacity. So it’s extremely easy to feel disheveled, disorganized, and unproductive. Luckily, there are a few things you can be doing to improve your business right now! This blog will outline a few different ideas to start implementing asap.

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Topics: workforce management, team communication, business operations

15 Team Management Skills To Have For Shift To Shift Success

Posted by Jacey Lamb on October 21, 2019

Team management skills are crucial to run efficient and profitable shifts day to day. Sadly, many managers don’t see the value in these skills and neglect to practice them. Here’s one good reason to improve your team management skills - employee turnover. Poor management also leads to poor employee health, decreased productivity, reduced morale, and a damaged company reputation. Remember, employee’s don’t leave jobs, they leave poor managers. So, here’s 15 team management skills to focus on that will improve overall performance every shift! 

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Topics: communication, manager communication, workforce management

Improving Sales Performance - Be Kind and Get Paid

Posted by Matt Thompson on January 17, 2017

 There are many things you can do to help in improving sales performance for your restaurant. You can try the age old tactics of offering happy hour drinks and appetizers during slower times. You can invest in marketing or restaurant and menu redesign. You can

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How Customer Service Skills & Goodwill Drive Sales

Posted by Larry Struckman on January 10, 2017

In food service, the mindset is that you spend hours of of training your employees year after year on customer service skills. This time of year is perfect to showcase your team’s excellent customer service skills. When you utilize your employee training to provide

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Staff Scheduling for the Holidays

Posted by Matt Thompson on December 13, 2016

For restaurants, the holidays are your best marketing opportunity. The focus during the holiday season for your restaurant is, of course, capturing sales. You may think this is cut and dry marketing, but your employees are the biggest part of growing your sales during the season. When you

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The Importance of Sales Forecasting Methods

Posted by Matt Thompson on December 1, 2016

Wouldn’t it be wonderful if you could have a crystal ball into your restaurant's future to see the sales that will come in? Think of all the planning you could accomplish - you would know how much staff to schedule, how much inventory to have in stock, and what you

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Sell the SIZZLE, Not the Steak: Increase Restaurant Sales

Posted by Matt Thompson on November 3, 2016

You have probably heard the saying “Sell the Sizzle, Not the Steak.” This essentially means you should be selling the benefits of your product instead of the features, or selling people what they want as opposed to what they need. Anyway you say it, this phrase

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How to Use Halloween to See Spookily-Good Restaurant Sales

Posted by Matt Thompson on October 18, 2016

Halloween is one of the most fun holidays throughout the year. People are looking for the best place to go where they can dress up, spend time with friends, and enjoy great drinks and eats. When you celebrate Halloween as a restaurant, you can take advantage of an

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Scheduling Secrets Revealed - 5 Secrets to Success

Posted by Matt Thompson on October 4, 2016

Losing focus on different parts of your establishment is easy when you are busy with managerial duties. It may seem easier to quickly fill out a schedule last minute and send it out to employees without doing much research on staffing needs or employee availability, but

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Birds of a Feather - 4 Restaurant Recruitment Strategies

Posted by Matt Thompson on September 13, 2016

The perception of indifference from employees is the number one reason why a person will never do business with a company again. In a restaurant where a customer spends all of their time interacting with employees, this impression can make or break your business.

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