ShiftNote Blog

Ideas and tools to keep your shift from hitting the fan

3 Ways to Attract Patrons to Your Restaurant During Lent

February 21, 2017 by Larry Struckman.

There are a few times throughout the year where people alter their eating habits to include certain foods. Summertime requires more picnic-like foods such as potato salad or hamburgers. For Thanksgiving, people are seeking more turkey and cranberry

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8-Hour Shift Schedules: Pros, Cons, and Opportunities for Your Business

February 7, 2017 by Larry Struckman.

Are you operating a nearly non-stop business? This is quite the undertaking -- demanding excellent leadership, foresight, and planning from management, as well as commitment, dedication, and flexibility

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5 Things Hospitality Management Can Do To Drive Innovation

January 31, 2017 by Larry Struckman.

We’ve all watched the show “Restaurant Impossible”. In case you’ve missed it, the show is centered on celebrity chef Robert Irvine who helps restore failing American restaurants. He assess the problems within the targeted restaurant, then creates a plan to bring the

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Your Wait Staff is your Sales Team: Reward Performance!

January 24, 2017 by Matt Thompson.

Your wait staff is an integral part of your restaurant’s success. This goes beyond managing tables and providing excellent customer service, although those two actions are vital to leaving a positive lasting impression on your patrons. Your wait staff also acts as your

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Improving Sales Performance - Be Kind and Get Paid

January 17, 2017 by Matt Thompson.

There are many things you can do to help in improving sales performance for your restaurant. You can try the age old tactics of offering happy hour drinks and appetizers during slower times. You can invest in marketing or restaurant and menu redesign. You can

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How Customer Service Skills & Goodwill Drive Sales

January 10, 2017 by Larry Struckman.

In food service, the mindset is that you spend hours of of training your employees year after year on customer service skills. This time of year is perfect to showcase your team’s excellent customer service skills. When you utilize your employee training to provide

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Employee Scheduling Software Tips From Industry Vets

January 2, 2017 by Larry Struckman.

Restaurant scheduling can quickly become a nightmare trying to balance employee’s personal schedules and the restaurants needs. While the task of employee scheduling can become daunting quick, you can focus on the things you can control. With these employee

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How to Change Organizational Behavior in Your Work Place

December 26, 2016 by Larry Struckman.

What is the key to business success? Is it having a great product? Controlling your expenses? Profit and loss management? Scheduling the right people at the right time? While your products and/or services matter, the real key to success – in any industry –

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Preparing Your Restaurant for New Years Eve

December 19, 2016 by Matt Thompson.

Everyone wants to find the perfect place to celebrate New Years Eve. Since not everyone can fly to New York City to watch the ball drop in Times Square, you can offer an awesome way to kick off the New Year in your restaurant. To make sure you throw the biggest

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Staff Scheduling for the Holidays

December 13, 2016 by Matt Thompson.

For restaurants, the holidays are your best marketing opportunity. The focus during the holiday season for your restaurant is, of course, capturing sales. You may think this is cut and dry marketing, but your employees are the biggest part of growing your sales during the season. When you

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