Do you know what the root of a business’ problem is 90% of the time?

It’s employee turnover.

Topics: Employee Scheduling, Shift Management, Tips & Ideas

Your wait staff is an integral part of your restaurant’s success. This goes beyond managing tables and providing excellent customer service, although those two actions are vital to leaving a positive lasting impression on your patrons. Your wait staff also acts as your

Topics: employee games, Employee Scheduling, Industry News, sales team, Shift Management, Tips & Ideas, wait staff sales

 There are many things you can do to help in improving sales performance for your restaurant. You can try the age old tactics of offering happy hour drinks and appetizers during slower times. You can invest in marketing or restaurant and menu redesign. You can

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What is the key to business success? Is it having a great product? Controlling your expenses? Profit and loss management? Scheduling the right people at the right time? While your products and/or services matter, the real key to success – in any industry –

Topics: Employee Scheduling, Featured, Shift Management, Support, Tips & Ideas

Losing focus on different parts of your establishment is easy when you are busy with managerial duties. It may seem easier to quickly fill out a schedule last minute and send it out to employees without doing much research on staffing needs or employee availability, but

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The perception of indifference from employees is the number one reason why a person will never do business with a company again. In a restaurant where a customer spends all of their time interacting with employees, this impression can make or break your business.

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One of the most dreaded part of management is dealing with employee scheduling. Whether you have five employees or 50, trying to manage and organize everyone’s availability into a working schedule is a daunting and never ending task. Luckily, the process does not have to

Topics: Employee Scheduling, Tips & Ideas

One of the most difficult industries to work in is the restaurant world. From the precise timing of ingredient quantity purchases to keeping the customer experience strong with superior service, managing a restaurant requires a well-oiled machine approach. A fundamental way

Topics: Employee Scheduling, Shift Management, Tips & Ideas

Summer feeling is in the air! Everyone is breaking out their flip-flops and exchanging plans for summer vacations. With all this excitement in the air, you may already be getting time off requests from your waitstaff. Likewise, you are seeing a flood of former employees and new

Topics: Employee Scheduling

St. Patrick’s Day has come and gone and the beer-filled holiday is unofficially known as the kickoff day for patio season for restaurants. There is no doubt your patio was up and running for the holiday, but you want to make sure you are prepared for the flow of people who want to

Topics: Employee Scheduling, Just For Fun, Tips & Ideas

One of the hardest parts about operating a restaurant is controlling costs. A lot of things seem out of your control, especially as a new restaurant. For example, you have to buy enough stock of everything to meet demand, but not too much where the food becomes a waste of

Topics: Employee Scheduling, Industry News, Tips & Ideas, Product Updates

It’s that time of year again for college students and other 20 year olds to flock to the beach for a spring break getaway. While the vacation of partying and letting loose is a blast for your younger wait staff, dealing with a skeleton crew during the popular spring break period can quickly

Topics: Employee Scheduling, Shift Management, Tips & Ideas

Small business owners have a lot of challenges to overcome. In the recent years, healthcare changes have thrown many small businesses for a loop, causing them to set aside more cash flow to pay for the expense. Now minimum wage increases are the next big challenge that

Topics: Employee Scheduling, Shift Management, Tips & Ideas

Topics: Employee Scheduling, Product Updates

On Tuesday, January 14th, 2014, we will be releasing an updated version of our employee scheduling tool to all users. Over the past year, we've met with hundreds of customers to see how they use the existing tools and have listened to amazing feedback on changes we needed to

Topics: Employee Scheduling, Product Updates

For those using the ShiftNote Scheduler, we've now made it easier to swap shifts between employees, and also to specify where an employee might be working within your business.

Topics: Employee Scheduling

We've got a couple new features to share with you this week!

Topics: Employee Scheduling, Product Updates

We've got some big updates for you this week! Employees can now see specific events on the ShiftNote calendar, they can send and receive messages from management, and they can set their own availability (if management allows it). These features are available if you have either

Topics: Employee Scheduling, Product Updates

Three big enhancements were added to the ShiftNote scheduling tools this week to continue our mission of creating the best employee scheduling tools in the world for restaurants, retail stores, hotels, and more! As always, shoot us a note if there is a feature you would like to

Topics: auto scheduling, Employee Scheduling, employee scheduling, new features, Product Updates

As we continue our mission to make the best scheduling software available, we've added a handful of new features that will make your life much easier! We will continue to release new features as fast as we can build them, and always welcome your thoughts and ideas on how we

Topics: Employee Scheduling, employee scheduling software, new features, News, scheduling software, Product Updates

New feature alert! The ShiftNote employee scheduling tools now includes a color coding option so that it's easier to distinguish different positions when building a schedule. To choose colors for each position, go to Schedules > Settings > Manage Positions. Then select

Topics: color coding, Employee Scheduling, employee scheduling, employee scheduling tools, Product Updates

We've added a new feature to the ShiftNote employee scheduling tool which will help managers to set overtime to manage the risk of Pay or Play Penalties. Currently managers could select from 40 or 50 hours worked in a week to be considered overtime, but we have added an

Topics: Employee Scheduling, employee scheduling software, new feature, overtime, pay or play penalties, PPACA, Product Updates

Are you a current user of our employee scheduling software? If so, we've got new features!

New to our scheduling notification options, is the option to be alerted via text message about shift changes or pending shift requests. Previously employees were notified via email about open shifts, approved or denied requests, and schedule changes. Now they have the option to

Topics: Employee Scheduling, employee scheduling text alerts, text alerts, text notifications, Product Updates

We are so very excited to announce that we have released a new add-on product for the ShiftNote Digital Logbook that is going to make your life as a manager so much easier! Our employee scheduling software will allow you to create and edit schedules right from your ShiftNote

Topics: Employee Scheduling, employee scheduling software, Featured, online employee scheduling, schedule employees online